Wide choice of properties

We offer a wide selection of properties whether you are searching for a house, bungalow or apartment. Our property search system makes it easy to find a property which suits your requirements

Friendly dedicated professionals

Our friendly team of dedicated professionals are ready to provide you with expert advice and support you at all times.

We can help you find:

  • Local council tax band costs
  • The catchment areas for local schools and their ofsted ratings
  • Local transport links
  • Local amenities including supermarkets, banks, gyms and more
  • Local community news

Flexible Viewings

Booking a viewing is simple and can be done anytime online or over the phone. We’ll work around you in order to agree a suitable time.

Maintaining High Standard Accommodation

We provide quality accommodation and ensure compliance with the latest legislation, regularly inspecting properties.


Frequently Asked Questions

What references do you require?

We will ask for your address history for the last three years and complete a credit check on each individual tenant. We will also require a reference from your existing Landlord or Letting Agent (if you are currently renting) as well as a written reference from your employer. If you are self-employed, we will ask for an accountant’s reference and most recent set of submitted accounts.

What is an assured short-hold tenancy?

The lease you sign will be an Assured Shorthold, which means that you can stay in the property for the period of the lease (provided you meet all the obligations of the lease). If the landlord wishes to end the tenancy you will be given two months’ notice to quit the premises.

How often will the property be inspected?

We have an obligation to conduct regular inspections of all tenanted accommodation. This is to ensure the property is not in need of repair, that you are looking after the property and discuss any problems you may be experiencing. You will be given notification when an inspection is due to be conducted. Our standard practice is one inspection every 3 months. 

What happens if there is a maintenance issue?

In the event of maintenance being required please telephone Assured Estate Agents at the earliest possible time in order to minimise any problem that could subsequently arise. Trades persons will be arranged by the Agent and dependent upon the nature and urgency of the task will respond accordingly.

Simple precautionary procedures should then be taken by the tenant to prevent any additional problem arising e.g. turn off water at the stopcock if necessary, isolate electric or gas supplies at the mains where required.

Can I have a pet?

You cannot have any pets unless we have permission from the landlord/ourselves in writing. You must consult us prior to obtaining a pet and submit a written request to have a pet stating age/type/breed.

Do I need insurance?

We highly recommend it as your items are not included in the Landlords insurance. You should consider taking out contents insurance to cover accidental damage to the Landlord’s contents, buildings, fixtures and fittings. The landlord is responsible for insuring the building. at the bottom of this page is a link to our partners Let Alliance who can provide you with a quotation.

What deposit is required and how will I get it back?

The Deposit normally equates to 4 or 5 weeks rent and will be held throughout the tenancy in a government approved deposit scheme (DPS) and will be returned at the end of the tenancy subject to the property being left in a good condition without any claim for potential damages beyond fair wear and tear.

What is the holding deposit? and will i get it back?

Our agency will not progress an application until the holding deposit has been paid and an application form is completed and returned by the applicant(s). To avoid unnecessary delays, it’s important that you return your application form(s) within 24-48 hours.

The holding deposit is the equivalent of one week’s rent, which once paid, is offset against the total balance due when you move into the property.

A tenancy cannot be completed until the agreed first month’s rent and bond are paid in full. On occasions, the Landlord may request a guarantor in order to offer a tenancy subject to referencing. The holding deposit is non-refundable should following referencing, it is discovered that key material facts have been omitted or prove false (this includes declaring you do do not have adverse credit/CCJ when you do) which then leads to the Landlord declining your application.

By paying the holding deposit, the property you have reserved will be taken off the market and all future viewings cancelled, and it is therefore deemed fair that the tenant will receive no refund should they later decide not to take up the tenancy or fail to move in on the agreed proposed check in date.

If the Landlord decides against proceeding with the tenancy, the tenant will receive a full refund of all monies paid.

We advise all applicants to download their credit report before considering making an application to avoid making a false declaration in error. 

How is the rent paid?

As a tenant you are responsible for ensuring the rent is paid in full and on time. We have facilities to enable you to establish a standing order which will mean payments are paid directly from your bank to our designated account.  You will need to cancel the standing order before leaving the property. 

Who is responsible for Council Tax and other bills?

Utility bills, including Council Tax is your responsibility unless stated otherwise in the tenancy agreement. You will need to choose your supplier upon moving in and ensure accounts are closed when you vacate.

How much do I need to pay to reserve a property?

Once the Landlord has agreed to accept your application (subject to references and contract) we will ask for a holding deposit equating to one week’s rent. Upon successfully passing the referencing stage of the application, the holding deposit paid will count towards the total balance of rent and deposit owed before the tenancy start date. You risk losing your deposit in the event you provide inaccurate or misleading information on your application, fail a right to rent check, do not all reasonable steps to enter into a tenancy agreement or unilaterally withdraw your application. 

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