In response to this, we have adapted to gradually get back to 'normal business' below are how the changes are affecting us.
1) We have rolled out a 3 phase procedure which begins with viewings and inspections then moves on to opening the branch in phase 2 and later getting back to normal in phase 3.
PHASE 1 - from 13th May 2020
Viewings will resume. We will be staggering viewings of empty properties. Viewings are limited to a maximum of 2 people from a household (+Agent) per viewing.
Agents will wear PPE. 2m Social Distancing will be practiced. all doors in the property will be open.
All viewers will be asked a series of questions before the viewing, if you have any symtoms or are self isolating, please DO NOT book a viewing.
All inspections will resume, subject to individual assessments and consultations with tenants.
Viewings of tenanted properties will not be permitted, these will be carried out by video.
PHASE 2 - From 1st June 2020
Out Branch will re-open. we will be allowing a maximum of 2 people into our branch at any one time. hand sanitising stations will be provided. 2m social distancing will be practiced at all times. Our branch will be open for a limited period to reduce exposure, our teams will continue to work remotely until 11pm daily.
PHASE 3 - Date TBC
usual business will resume
for further information or for a copy of our COVID SECURE POLICY, please email firstname.lastname@example.org
The Safety and well being of everybody is our primary aim, whilst we strive to provide the best service possible, we are focussed on delivering a service with is safe for all. We continue to adapt our measures in line with Government Advice
COVID-19 FAQ's COMING SOON!